Help and support

Ensure cookies and local storage are enabled on your browser. Using Google Chrome in Incognito mode won't work. 

After you have accessed FireTube+, you may be able to revisit the site for up to 30 days without having to login. (This is an experimental feature and is subject to browser and device security settings)

If you find an issue with a video, on the video page, use the Report / Feedback button to let us know what the issue is. 

If you have trouble accessing the site, contact james.hanney@fire.nsw.gov.au or call 0403 501 08

Watching videos on station Apple TVs

Connect to station Wifi and AirPlay the video from your iPhone.

Step by step coming soon

Accessing FireTube on smartphones

Click on the FireTube link from the intranet on your phone. Your phone will remember that you did this and you will be able to directly access fireTube.frnsw.net from your phone for 30 days.

Step by step coming soon